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Fees
Famly charges a processing fee when using Famly Pay but there are no additional costs besides that. When a parent pays their outstanding balance in Famly, the fee will be deducted before the money arrives in your Famly Pay account. You can see the fees below:
The following fees apply to the Foundation, Premium and Professional packages - available from March 16th
Direct Debit pricing (UK)
50p per transaction
Normal Card Pricing (UK)
1.5% + 20p per transaction
Non-UK cards, AMEX, corporate cards (in the UK)
3.5% + 20p per transaction
Payout times
Next business day after payment succeeds
Please note, VAT has not been calculated into the fees above and will be added on to all transactions
Examples
The parent pays £100:
- by direct debit: £100 - 50p. Payout to your bank account = £99.50
- by EU cards: 1.5% of £100 + 20p = £1.70. Payout to your bank account = £98.30
- by non-EU cards: 3.5% of £100 + 20p = £3.70. Payout to your bank account = £96.30
If you are on one of our older packages, Starter, Essentials or Premium and do not move to a new package, the fee structure will remain as follows:
BACS Direct Debit:
1% of payment amount, max £2, min 50pEuropean Debit & Credit Cards (Excl. Amex):
2% of payment amount + 20p per transactionNon-European Debit & Credit Cards & Amex:
3.5% of payment amount + 20p per transaction
Note that UK cards are classed as European in this case as this agreement was made before Brexit.
Examples
The parent pays £100:
- by direct debit: 1% of £100 = £1. Payout to your bank account = £99
- by EU cards: 2% of £100 + 20p = £2.20. Payout to your bank account = £97.80
- by non-EU cards: 3.5% of £100 + 20p = £3.70. Payout to your bank account = £96.30
If you are unsure of which package you are on, please don't hesisite to reach out to us at support@famly.co
Need more help? Have a look at some of our other Famly Pay articles: |