Famly provides organisational managers with reporting tools to oversee multiple nursery settings at once. With organisation-level reports, you can gain valuable insights into attendance, revenue, and occupancy across your entire group of settings.
Organisation Overview
When you log in as an organisational manager, you’ll see an overview of all your settings. This dashboard provides a real-time snapshot, including:
A list of all your settings (or a selected group of them, using the drop-down menu)
The number of children and staff currently signed in
The number of children and staff on holiday (represented by a sun icon)
The number of children and staff off sick (represented by a thermometer icon)
Accessing Organisational-level Reports
You can view reports at either the organisation level (for all settings) or the site level (for an individual setting). Use the drop-down menu to switch between them.
Reports are available under the Reports tab, as well as in each of the relevant sections in your sidebar.
Key Organisational-level Reports
Revenue report
The Revenue report provides a complete financial overview of all nurseries in your organisation, working similarly to the report for individual settings.
To view revenue for your entire organisation:
Go to the Choose site section at the top
Select your organisation to see an overall revenue summary
To view revenue for a specific nursery:
Use the Choose site menu to switch to an individual site
This will display a detailed breakdown of revenue for that setting
In the Reports tab, you will also be able to see other Finance reports such as:
Bill payers across your sites
Invoices
Public funding
Deposits, discounts, and returns
In-app payment reports
From the Reports tab in your sidebar, you can also access reports for In-app payments across your sites. Filter for Finance reports, or scroll through the list to find:
The In-app payment fees report
The In-app payment payouts report
Famly Insights
Famly Insights is a tool designed for nursery groups, allowing you to easily compare key data across different sites. To learn more, visit the Famly Insights article.
Occupancy report
The Occupancy Report gives a breakdown of occupancy per setting, along with a total occupancy figure for your organisation.
To access the report:
Find the Occupancy report from the Reports tab in your sidebar. Alternatively, go to Attendance → Reports → Occupancy
Use filters to view occupancy by:
Month
Room
Age group
To export the data, click Download as CSV
Starters and leavers report
The Starters and leavers report provides an overview of children who have recently joined or left the organisation within a selected time period. It helps you track enrolment changes and plan accordingly.
What you can see on the Starters and leavers report:
Starters: A list of children who have joined the setting within the selected date range
Leavers: A list of children who have left the setting within the selected date range
Start and leave dates: The exact dates when children were added or removed from the nursery
Filters: Options to view data by specific nurseries, groups, or timeframes
This report is useful for understanding trends in enrolment, forecasting occupancy, and managing staffing levels.
Enquiries report
To see an overview of Enquiries at your organisation, head to Attendance in your sidebar and click on Registration then Enquiries. From here, make sure you've selected your organisation from the drop-down at the top.
The organisation-level Enquiries report gives you a clear overview of all incoming enquiries across your nurseries, helping you track interest, follow up effectively, and compare demand across different sites.
The Enquiries report show you:
Total number of enquiries
Enquiry status: See where each enquiry is in the process, whether it’s new, contacted, toured, registered, or withdrawn
Source of enquiries: Find out where families are hearing about you, such as through your website, social media, or word of mouth
Breakdown by site
Conversion rates: Track how many enquiries turn into actual registrations
By using these reports, organisational managers can make informed decisions, track key metrics, and ensure each setting is operating efficiently.