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Send Payment Reminders

Send reminders to bill-payers, to ensure you receive payment for fees on time.

Written by Josie

πŸ”’ To access the Debt collection section, you'll need the View financial reports permission enabled

You can send payment reminders straight from Famly to remind bill payers who haven't paid their invoices.

To send a payment reminder:

  • Go to the Finances section

  • Select the Debt collection tab

  • Check the checkbox next to the bill payers you want to send reminders to

  • Click Send payment reminders on the right

  • In the pop-up, select New message to write your own, or Payment reminder to use a standard message template

Once you're happy with the message, click Preview and then send your reminders.

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