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Occupancy in Famly

Use the Occupancy Report to get an overview of booked care, and forecast future occupancy in your setting.

Julia Rose avatar
Written by Julia Rose
Updated this week


Where is the Occupancy Report in Famly?

The Occupancy Report helps you get an overview of forecast attendance. To find Occupancy:

Attendance → Reports Occupancy, or

Reports → Enrollment → Occupancy


The Occupancy Report

The Occupancy Report shows daily, weekly, or monthly percentages of attendance and FTE (Full Time Equivalent) details for each of your age groups or rooms. You can look at the average occupied space breakdown by day, week and month. The Occupancy Report uses the maximum capacity entered for your setting, by age groups or rooms.

You are also able to set an Occupancy budget (by clicking 'Set up target'), to use as a target for your setting.

By clicking on specific groups or rooms, you will get a drop-down list of the all children registered in that age-group or room over the period of time you have selected (the date in the box in the top, left-hand corner).

The occupancy figures are always based on expected attendance from booked sessions, and not on actual attendance from check-ins.

You can also download a list of sessions on children's booking plans by clicking on the Download bookings button at the top of the Occupancy report.


Percentage and Full Time Equivalents

The Full Time Equivalent view (FTE), allows you to see the planned attendance for one or more children in relation to the opening hours of your setting- basically, the number of hours of care booked for the child (and ad-hoc purchases) in a given period, divided by the number of possible hours available.

  • If your setting provides care for a child for the full number of available hours in a given time range, then the Full Time Equivalent for that child is 1.

  • If your setting has opening hours of 8am-6pm, and a child attends from 9am-5pm, this will be represented by 0.8 FTE (whereas, a child who attends 8am-6pm, will be represented by 1 FTE.)

  • If you added extra sessions outside your setting's normal opening hours, for example if the child attended the setting described above (with opening hours of 8am-6pm) from 7am-7pm, this would be represented by 1.2 FTE.

The decimal numbers and the percentages are just two different ways of looking at the same number. That is, an FTE of 0.8 can also be shown as 80%- basically, the decimal number multiplied by 100 equals the percentage.

For example:

Louis Reed has a plan with two full day sessions, each spanning 10 hours.

The setting is open Mon-Fri from 7 AM to 5 PM, so 5 days a week, 10 hours per day.

On any single Monday, the FTE for Louis is 10 hours attended, out of 10 hours the setting is open. The calculation is shown below:

Louis is attending two days per week. For any full week, the FTE for Louis is 2 lots of 10 hours attended, out of 5 lots of 10 hours the setting is open. The calculation is shown below:

The reason why the FTE for Louis for a full week is lower, is that the nursery could have provided 50 hours of care for Louis throughout the week, but Louis is only booked in for 20 hours.

Please note, due to closing days (such as bank holidays) and months having uneven numbers of week days (for example, some months may have five Mondays), the FTE may not be the same across different months as the number of hours of available care may be different.

Custom FTE

If you're finding that your session setup is stopping you from reaching full time equivalency, you can use custom FTE.

Let's say your setting is open from 8am to 4pm and you offer a school day session from 8:30am to 3:30pm. A child booked onto this session will almost reach the FTE equivalent to a full day, but not quite. And it's difficult to fill the hours around that session to reach full time equivalency. With the custom FTE feature, you can edit the FTE per session to make that school day session equivalent to a full day.

To set a custom FTE for a session, head to Settings → Finances → Pricing → Pricing structure and click onto the session you'd like to add a custom FTE for scroll down to the Full-time equivalency (FTE) section and set your custom FTE:

Custom FTE can be used for any decimal (also 0.5 for example for a half day), and sessions can be set to 0 if you do not want them to count towards occupancy at all.

If you would like to edit the FTE of your sessions, our support team can enable this feature for you. Just reach out to support@famly.co to get in touch!


Percentage

The occupancy percentage figure lets you know what care you're providing, as a percentage of the care you could be providing. For the whole setting occupancy, this is the sum of all the FTE's of all the children, out of the total capacity for the setting. The calculation is shown below:


Future Availability

This section can be found by going to the Attendance icon in your sidebar → Registration → Reports → in Choose report, select Future availability.

This report shows you the number of places you have available in your setting. Future Availability uses the maximum capacity figure you entered for each age group or room in your setting and compares it to the plans of the children assigned to that age group or room. It gives you an overview of the places left for new children or ad-hoc sessions and allows you to easily plan for new children.


This feature is part of our Premium and Professional packages. You can learn more about pricing here!

Each color represents a level of availability:
Green = Plenty of spaces available
Yellow = A few spaces available
Grey = Zero spaces available aka. full capacity
Red = Over capacity

Missing rooms on your Future Availability

Usually, if a room is not showing in your Future Availability, it's because there are no children with plans scheduled to be in that room. To solve this, check that your children have active plans entered on their profiles, and that there is an up-to-date attendance schedule for the children in that room.

If a room still isn't showing on your Occupancy Report or Future Availability, make sure to check that you've entered the capacity of this room via your room setup in Settings.


Organisational-level Occupancy Report

For nurseries with multiple sites, the occupancy report is also available at the organisation level. Staff members with permission to view occupancy reports across all sites (with the Show Occupancy Reports permission) can access this feature. The report provides two level of data:

FTE Summary

For the organisation at large for each site, a total sum of Full-Time Equivalent (FTE) and occupancy percentage for all sites, either on a weekly or monthly basis. It also shows a sequential percentage change, indicating whether occupancy has increased or decreased compared to the previous week or month.

The calculation used is an “Actual FTE” that is precise per day and accounts for all discrepancies in the calendar (e.g. closure days, room-level opening hours, room moves), and includes ad hoc sessions.

Drivers of FTE

By expanding the report, you can gain further insights into trends driving changes in FTE. There are four key factors:

  • Starters: FTE increases from children starting during the selected period.

  • Leavers: FTE decreases from children leaving during the selected period.

  • Upgrades: FTE increases from children moving to a larger booking plan (excluding ad-hoc sessions).

  • Downgrades: FTE decreases from children switching to a smaller booking plan (excluding ad-hoc sessions).

The calculation used is “Annualised FTE,” which represents the average Full-Time Equivalent (FTE), based on each child’s current booking plan. This calculation is designed for tracking insights and trends but doesn’t account for all factors that could affect the calendar, such as closure days, room-specific opening hours, room transition rules, age group changes, and ad-hoc sessions.

Exports (CSVs)

The organisation occupancy report offers several export options:

  • Bookings: Download a single CSV containing all child bookings within a selected date range for one or multiple sites.

  • FTE Summary: Export FTE and occupancy percentage data at the organisation, site, room, or child level for one or multiple sites. You can choose weekly or monthly date ranges and calculate the data by room or age group.

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