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Name to Face

Written by Josie
Updated today

Name to Face helps you quickly confirm that every checked-in child is physically present in the room. It supports safer head counts and keeps a clear record of when checks were completed.

Enabling Name to Face

Before you can start using Name to Face, you will need to enable it in your settings.

  • Go to Settings

  • Select Safeguarding

  • Turn on Name to Face

Once enabled, the feature will be available to staff with the correct permissions.


Giving Staff Permission to use Name to Face

You can decide which staff members can add, manage, or view Name to Face checks.

To update permissions:

  • Go to Settings

  • Open Staff permissions

  • Enable the relevant permissions for each role:

    • Manage Name to Face checks – allows staff to edit and manage existing checks

    • Add Name to Face checks – allows staff to create and save new checks

    • View Name to Face checks – allows staff to see completed checks

Make sure each staff member has the appropriate level of access based on their responsibilities at your site.


Creating a Name to Face check

You can create a Name to Face check from the Children section.

  • Click the Children icon in your sidebar

  • Open the Safeguarding tab

  • Select Name to Face

  • Click New Name to Face in the top right corner

  • Choose the room, tag, or status you want to complete the count for

To mark a child as counted, click on their photo. Once selected, they will disappear from the list.

You can only save the count once all checked-in children in the selected room, tag, or status have been counted.


Creating a Name to Face from the Room Overview

You can also complete a count directly from a room.

  • Open the room in Room overview

  • Click the Name to Face icon in the top right corner, next to room settings

  • Choose the room, tag, and or status you want to count

Just like in the Children area, click each child’s photo to mark them as counted. They will disappear from the list as you go.

You can only save the count once all checked-in children in the selected room, tag, or status have been counted.


Viewing Past Name to Face Checks

To see saved records of your counts:

  • Click the Children icon

  • Open the Safeguarding tab

  • Select Name to Face

From here, you can filter by date, room, or tag to review previous headcounts.

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