Following a Google initiative to improve internet security, it's possible to block and report content in Famly.
What Can Be Reported?
The following content can be reported:
Posts in the news feed
Observations and assessments in the news feed and in a child's learning journey
Comments on posts or observations
Messages in a conversation
Other people in Famly (from within a conversation only)
To report content, click on the ••• and select Report
When something is reported, any staff with the Manage content reports permission will receive an in-app notification taking them to an overview of all reports, as well as an email with a link to the reported content. Reported content is shown in one place to make it easier for relevant staff to investigate each report without it getting lost among other notifications.
Emails for reported content are sent from notification@famly.co and will look like this:
Blocking Someone in Famly
Staff and parents can block others from within the conversation module. Blocking only affects the creation of new conversations between those two people.
To block someone:
Navigate to your message thread with them
Click the ••• next to their name
Select Block, then confirm by clicking Block user in the drop-down
Once blocked, neither person can start a new conversation with the other. However, both can still message each other in group chats, and it's possible to leave most conversations from the Actions menu.
A few things to keep in mind:
Blocking does not stop a third party from starting a new conversation between two people who have blocked each other
Blocking does not stop someone from receiving messages from a blocked person through their team inbox
You can only leave a conversation in which you are a direct participant. You cannot leave a conversation you only have access to through your team inbox
Unblocking Someone
You can unblock anyone you have blocked by going to My account, then Notifications and messaging. From here, go to Blocked users and click Unblock.