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Parents 🧸: Change or Reset Your Log-in Password
Parents 🧸: Change or Reset Your Log-in Password

Change or reset a forgotten password

Julia Rose avatar
Written by Julia Rose
Updated over a week ago

How do I change my password?

In order to change your password, just follow the instructions below:

  • Log on to Famly.

  • Access β€˜Your Settings’ in the top right corner of the page under your photo.

  • Change your password by entering your current password as well as your new password (as below).

Screenshot_2019-09-11_at_18.59.52.png

N.B. We no longer allow the password to be autofilled, or have the 'remember me' option on logging in, so be sure to choose a password you'll remember


I forgot my password

If you have forgotten your password, you can reset it and create a new one afterwards. To reset your password, start by clicking the button below, then follow the instructions.

  • If you have entered your email correctly in the page linked to above, you will receive an email from with a link.
    ​Note that emails from Famly can end up in your email account's spam filter.

  • Open the email and click on the link β€˜Click here to reset your password’.
    ​If the link does not work, you should copy it from the search field and paste it into another browser (e.g. Google Chrome or Firefox).

  • A new page will open

  • Enter your new password where prompted and repeat it to confirm.
    ​N.B. We no longer allow the password to be autofilled, or have the 'remember me' option on logging in, so be sure to choose a password you'll remember

  • Press β€˜Save’

  • Now you have changed your password and you will receive an email confirmation that it has been changed

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