# Automatic Late Payment Fees Set up rules once, and we will automatically add late payment fees to children whose payers have overdue invoices. --- ![](https://downloads.intercomcdn.com/i/o/fazkk12b/2298564998/43205f40521de794d5fc044e539a/image.png?expires=1794776400&signature=e65697d7ed23df952251b811dd72058d4068a046ef30e3c6fe2e8d9b2630ba54&req=diIuHsx4mYhWUfMW1HO4zYGWxLB7KOWTab4VyT2lSRy%2Bikc%2BPHs1SyPdzbES%0AwsI1kUZ8K9pGsmA8%2Fag%3D%0A) # How Automatic Late Payment Fees Work Once you turn on automatic late payment fees, Famly checks for overdue invoices and adds fees based on your rules. **You control:** - How many days after the due date to apply the fee - How much the fee is - Different rules for different billing cycles (if you use more than one) **What happens:** - When a payer has an overdue invoice, Famly adds a late payment fee directly to their next invoice based on your rules - The fee appears on the next invoice automatically, no manual steps needed --- # How to Set Up Automatic Late Payment Fees You set up automatic late payment fees directly from your **Billing & Payment settings**. Go to your **Billing & Payment settings**, then edit an existing billing cycle or add a new one. From there, you can turn on automatic late payment fees and define the rules that should apply - including when the fee is added and how much it is. ![](https://downloads.intercomcdn.com/i/o/fazkk12b/2298565004/3d18218e0fefbefc39f58ca60309/image.png?expires=1794776400&signature=6a83544bb39c01606be2468ff548f8a1b59e2d9f17dd88637604f80dc46d707e&req=diIuHsx4mIFfXfMW1HO4zcnp2rhLOqQRbLriSzfwDgwCjdxcSJnKvXCLUugL%0AaAm5vG%2FJ5lVxDNIHF90%3D%0A) ## Different billing cycles If you use multiple billing cycles, you can set different rules for each: - Turn automatic fees on for weekly, off for monthly - Set different fee amounts per cycle - Choose different day thresholds per cycle ☝️ If a child has multiple payers on different billing cycles with different late payment fees, we apply the **cheapest fee** and split it between payers based on their payer split. ## Turning automatic late payment fees on and off You can turn automatic late payment fees on or off at any time. - **When you turn the feature off** Any late payment fees that have already been added will stay on the child. They won’t be removed automatically. You can manually delete the fees from a child profile. - **When you turn the feature on** Famly adds a late payment fee to all children connected to payers with overdue invoices, based on the rules you’ve set up. ## When will late payment fees appear? Late payment fees aren’t added instantly when you turn the feature on. - In the background, Famly checks **every 15 minutes** whether a late payment fee should be applied - This means you may see a short delay before fees appear for payers who already have overdue invoices ## Who will get a late fee? If you need to check who would receive a late payment fee when you turn the feature on, you can look at which payers currently have outstanding balances. If they have past invoices that are overdue or a latest invoice that matches the late payment fee rules, these payers will get a late payment fee added. You can check outstanding balances in two places: - On the **payer profile** - In the **Aging report**, which shows all payers with outstanding balances ![](https://downloads.intercomcdn.com/i/o/fazkk12b/2298564997/bfe14f10c338259e214d75b3f705/image.png?expires=1794776400&signature=edd0b0b04c3b71dbf403db2ec47b1e594f7f30e8afe28dbeb2fb0557021cf82d&req=diIuHsx4mYhWXvMW1HO4zRWmpTiTAKBHRW8R4WSOC0GJDGdHIfIOrOanZXnH%0ASqztTvoF3SNeoAUJ7TY%3D%0A) 💡 You can't exclude specific payers from automatic late payment fees ahead of time. ## Manually vs. automatically sent invoices It makes no difference. Late payment fees apply to any overdue invoice, regardless of how it was sent. --- # How to See Who Has a Late Payment Fee Added You have a few ways to track late payment fees before they’re invoiced. ![](https://downloads.intercomcdn.com/i/o/fazkk12b/2298565003/928c8137c78c08b13b63f811dd4b/image.png?expires=1794776400&signature=431231d305c96c0b0325cec47d4142ce20467d6b6146afa52d1165ab624a17c3&req=diIuHsx4mIFfWvMW1HO4zRpWs821XTuF1YKG2WhpZd04kC4j8%2F2DHrhjfL47%0AN%2FHj8Jmxg41VbWmxwdI%3D%0A) **From the Finance overview** - Use the **Purchase filter** and select **Late payment fee** - This shows all children with a late payment fee that hasn't been invoiced yet - You can see the fee details in the side panel under **Purchase category** **From the child profile** - Go to the child's **Billing** tab - Any upcoming late payment fees will be visible here before they appear on the next invoice --- # Removing Late Payment Fees If you need to make an exception for a specific payer, add a credit to their account to offset the fee. **After the fee is invoiced:** Cancel the invoice, and resend it without the fee. Or add a credit to the payer's account instead. ☝️ If you remove a late payment fee but the payer still has an outstanding balance, Famly will add the fee again automatically as long as the feature is turned on